Effective Date: September 13, 2024

At Wholehearted.Solutions, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Who We Are

Our website address is: https://wholehearted.solutions.

Information We Collect

We may collect the following personal data through our website:

• Name
• Email address
• Phone number

This information is collected via online forms to provide coaching and consulting services.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the site.

Cookies

We use cookies and similar tracking technologies on our website to enhance your browsing experience.

• If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you don’t have to re-enter your details for future comments. These cookies will last for one year.
• If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, we will set up cookies to save your login information and screen display preferences. Login cookies last for two days, while screen options cookies last for a year. Selecting “Remember Me” will extend your login for two weeks. If you log out, the login cookies are removed.
• If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited that website. These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content.

How We Use Your Information

The personal information we collect is used for the following purposes:

• To schedule coaching sessions and communicate with you about our services.
• To enhance user experience and respond to your inquiries.

Third-Party Disclosure

We use a third-party application to schedule coaching calls. This app collects your name and email address for the sole purpose of sending you meeting details for your session. Your data will not be used for marketing by the third party.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

Visitor comments may be checked through an automated spam detection service.

Data Retention

• If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically rather than holding them for moderation.
• For users who register on our website (if any), we store the personal information they provide in their user profile. You can view, edit, or delete your personal information at any time, except for your username. Website administrators can also view and edit that information.
• We retain personal data indefinitely unless otherwise requested.

Data Security

We take the security of your data seriously. Our website is protected by anti-spam and security measures, including Akismet, to prevent malicious attacks and unauthorized access.

What Rights You Have Over Your Data

If you have an account on our site or have left comments, you can request an exported file of your personal data, including the data you provided. You can also request that we erase any personal data we hold about you, except for data we are obliged to retain for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Compliance with GDPR

As a UK-based company, Wholehearted.Solutions complies with the General Data Protection Regulation (GDPR) to ensure that your personal information is collected, used, and stored securely.

Contact Information

If you have any questions, concerns, or requests regarding your personal data, please contact us by clicking the button below.